Definitions and Key Terms

To ensure clarity in this Return & Refund Policy, the following terms are strictly defined as:

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to NOSIEY Books, responsible for your information under this Return & Refund Policy.

Customer:Refers to the individual or entity that signs up to use the NOSIEY Books services to purchase products.

Device:Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit NOSIEY Books and use the services.

Service: Refers to the service provided by NOSIEY Books as described in the relative terms and on this platform.

Website: NOSIEY Books’ site, accessible via this URL: [www.nosieybooks.com](www.nosieybooks.com).

You: A person or entity that is registered with NOSIEY Books to use the Services.

Return & Refund Policy

At NOSIEY Books, we value your business and want you to have a positive experience with us. We understand that sometimes, a product may not meet your expectations. Our Return & Refund Policy is designed to be fair and straightforward, ensuring a hassle-free return process for our valued customers.

Returns

If you’re not satisfied with your purchase, you may return the product within 14 days of receiving it. To be eligible for a return, the item must be in its original condition, unused, and in the same packaging in which you received it.

Please note the following return guidelines:

Books: Must be in their original, unopened condition. We do not accept returns for books that have been read, used, or damaged after delivery.

Merchandise: Must be unworn, unwashed, and with all original tags attached.

To initiate a return, please contact us at returns@nosieybooks.com with your order number and reason for the return. Our customer service team will guide you through the process.

Refunds

Once we receive your returned item, we will inspect it to ensure it meets the return conditions. If your return is approved, we will process your refund. The refund will be issued to your original method of payment, and you will receive a notification email once the refund has been processed. Please allow up to 7 business days for the refund to appear in your account.

Please note:

– Shipping costs are non-refundable.
– If you received a free shipping offer, the cost of shipping will be deducted from your refund.
– We do not refund any items damaged due to improper use or handling by the customer.

Damaged or Defective Items

At NOSIEY Books, we take great care in packaging our products to ensure they arrive in perfect condition. However, if you receive a damaged or defective item, please notify us within 7 days of receiving the product. We will arrange for a replacement or issue a full refund, including any shipping charges.

Shipping Costs for Returns

NOSIEY Books is responsible for return shipping costs only in cases where the product was defective or damaged upon arrival. For all other returns, the customer is responsible for return shipping costs.

Your Consent

By using our website, registering an account, or making a purchase, you consent to our Return & Refund Policy and agree to its terms.

Changes to Our Return & Refund Policy

We may update this policy as necessary to reflect changes in our services or legal obligations. Any changes will be prominently posted on this page. Continued use of our services after changes are posted will constitute your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Return & Refund Policy, please contact us:

– Via Email:returns@nosieybooks.com
– Via Phone:+1-800-123-4567
– Mailing Address:NOSIEY Books, 123 Book Street, Cityville, State, 12345, USA

This policy provides clarity for your customers and legal protection for NOSIEY Books, ensuring a transparent and fair process for returns and refunds.